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We are one of the nations largest repair facilities with one of the broadest selections of repairs. We have been repairing for 27 years and have a well organized repair process that leaves nothing to chance

Receiving

As soon as your unit arrives, we open the box and record all your information into our secure customer relationship management system. We capture everything that was received in the box, accessories and the condition of your unit. Our system tracks your unit and the work performed on it through each step of the repair process.

Repair and Testing

Your unit is then moved to one of our expert repair Technicians who diagnose and repair the problem using our proprietary diagnostic software tools to identify the repair needed. The broken parts are then replaced with one from Blue Raven Technology extensive inventory. These parts are backed by our industry leading warranty. A test is run to ensure your unit is operating to specification.

Final Testing

Once repaired, your unit is moved to our final inspection and quality assurance department where you it is tested again to ensure all parts and repairs were completed properly.

Shipping

The unit is then sent to the shipping department where a Blue Raven employee makes sure your laptop gets to you safely. Your unit will arrive at your door safely, securely packaged in shipping materials specifically designed for it.

Post Repair Support

We at Blue Raven believe in standing by our repair work. As part of our Repair Assurance, if you have any further problems with your unit, and is related to the parts that were replaced our customer service department will work diligently with you to resolve them.

If you're looking for a trustworthy, credible service company, choose Blue Raven.

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Reviews

from hundreds of RATINGS & REVIEWS

Speed of repair is something that many people claim, but few can deliver on. We have been very pleased with your ability to meet the turnaround time promised on our repairs. Coupled with your predicable flat-rate pricing, we have found a partner who we look forward to doing business with.

RANDY LARSON, ECHOVISION, SUMNER, IA

Thank you for providing us an economical solution for supplementing our laptop repairs during our peak periods. It has been comforting to know that [you] will take on the difficult-to-repair laptops for a flat-rate, predictable, price. Your 180-Day Warranty gives us and our customers' peace of mind. You have helped us to be successful and we look forward to working with you in the future.

CHRIS EDWARDS, BRIDGE TECHNOLOGIES, INC. PROVO, UT

We are enjoying the benefits of working with one vendor that does repair on multiple brands of laptops. It has certainly streamlined our back office processes. Your flat-rate pricing has eliminated the guess work on what it will cost to have a laptop serviced, which has had a very positive impact on the number of laptops our customers are willing to have repaired. Thank you.

RYAN ERICKSON, FARGO, ND

Thank you for your excellent service. My ipod is back already (!) and works great again. Nice job. I'll be sure to tell my friends

MARTIN

Easy 1-2-3 Repair Proccess