Speed of repair is something that many people claim, but few can deliver on. We have been very pleased with your ability to meet the turnaround time promised on our repairs. Coupled with your predicable flat-rate pricing, we have found a partner who we look forward to doing business with.

Thank you for providing us an economical solution for supplementing our laptop repairs during our peak periods. It has been comforting to know that [you] will take on the difficult-to-repair laptops for a flat-rate, predictable, price. Your 180-Day Warranty gives us and our customers' peace of mind. You have helped us to be successful and we look forward to working with you in the future.

We are enjoying the benefits of working with one vendor that does repair on multiple brands of laptops. It has certainly streamlined our back office processes. Your flat-rate pricing has eliminated the guess work on what it will cost to have a laptop serviced, which has had a very positive impact on the number of laptops our customers are willing to have repaired. Thank you.

Thank you for your excellent service. My ipod is back already (!) and works great again. Nice job. I'll be sure to tell my friends

I just had my laptop sent to you guys through extended warranty service program. VERY pleased with your service, I mailed my laptop out last monday and received it back, today. Incredible fast, I expected a week in shipping time alone to get to you guys. Then after quickly diagnosing my hard drive as the problem, replacing, and restoring it back to a factory condition you sent me my old hard drive too! Great because I still have data I can get off of the drive I didn't expect to be the source of the problem. I rarely e-mail companies for good service but your service has been nothing but exceptional. Keep up the good work! $0$0 $0 $0Pat$0

I recently contacted Blue Raven for help repariing my Sony Vaio laptop and all I encountered was thoughtful consideration and lightening fast service. I could not have been more pleased with the care I received.

Please pass along these congratulatory remarks to your employees.

I just wanted to take this opportunity to thank you for your help in getting my fan order exchanged so quickly for the right part. Thanks to you there are many very happy taxpayers this morning.

I have made a number of purchases of materials online but I have never encountered customer service of such a high fine level as I have at your company.

The Apple Store said my iPod needed a new hard drive, and I was ready to throw my beloved player out, even though the device was not very old. Then our resident tech guy told us about the Blue Raven repair program.

It was easy. We wrapped the iPod in the shipping materials Blue Raven provided, printed a label, and sent the box out. Four days later my iPod returned, working like new!

Considering it would have cost me three times the money to buy the same model I had, I am more than pleased.

I highly recommend this service.

When a nearly impossible to service off warranty device stops working because of hardware failures, Blue Raven is the first and last place we turn; they've been a trusted vendor of The Purnell School for years. Blue Raven has access to hard to find parts, the technical know how to repair most anything, and the sort of customer service small customers need and large firms demand.

So when our rep, Amy Perkins, told us about the new iPod service in a box program, I welcomed the opportunity to make Purnell School the first high school in the country who could offer this service to its students and staff. I never doubted Blue Raven would surpass my expectations.

The response to the iPod repair program at The Purnell School has been nothing less than enthusiastic, and we anticipate strong demand throughout 2008.

Thanks, Blue Raven and Amy, for making me a hero in time for the holidays.