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Blue Raven Technology is a 23 year old company dedicated to customer satisfaction. We learned by providing award-winning after market support to the world’s largest electronics retailers and customer service companies. At Blue Raven retail products group, we used this service experience in partnership with the best electronics manufacturers in the world to design and produce an unbeatable and unique line of consumer friendly products.
Why We Are Unique
We are a dedicated customer service company producing, marketing and supporting
the latest innovations in consumer products. We are not a marketing company selling
retail products. Because our roots are in service, we handle all the in-warranty
and out-of-warranty support for our products. We are good at eliminating all the
post-sales support headaches, but we go even farther. We can uniquely provide aftermarket
service opportunities that provide incremental revenue for the retailer.
For example, you get extra revenue when the customer sends the product to our depot
repair center using the Depot Repair Kit that you sold them.
Business Week says “…in choosing a product, what really matters is the service and the support.”
About Our People
Our management and our entire work force are focused on service, and you. The entire team is
committed to making Blue Raven Technology succeed, for the long term. The average employee tenure
with our company is 8.7 years. This is way above the national average of companies who are
here today but you don’t know who or where to call for service tomorrow. This means stability
and experience when you need it.
We are located near Boston, known for its electronics and high technology trained workforce.
About Meeting Your Needs
We learned 23 years ago that in order to satisfy our customers and partners needs, we need to
listen, be flexible and design our support system to meet your needs. You’ll find that
we are able to interface with any IT requirements and provide you with whatever information tools needed.
We are also able to customize our products with your brand. We can provide you with unique
enclosures, instructions and call center follow-up.
Featured Products & Services
Other Services
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Selected Customers
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