Sometimes, defective products require immediate turnaround. Blue Raven’s first in the nation advanced exchange solution is the perfect answer.

Twenty three years ago Blue Raven pioneered a Hot Swap/Advance Exchange Program for desktop and notebook computers since then we have expanded this service to include a variety of products. This program was first in the nation and now has become a standrad in the market place.

Advanced exchange is the perfect option for customers requiring immediate availability of products instead of waiting for repair cycles to be completed before fulfilling customer orders. Blue Raven warehouses, manages, and then ships your product to customers or on-site service technicians as soon as orders are received.

After defective products are returned, Blue Raven technicians repair the unit and places in inventory awaiting the next order. This significantly reduces the total repair costs, with cores being re-used.