Order Status
BlueRaven.com has state of the art and real time infrastructure to track your orders.
Check your Order-Status!
You can check, track your order at any stage in our process, the following FAQ has the
most common questons that customers ask us. If you still have any more questions
our customer support agents will be here to help.
How do I check the status of my order?
Click the "Check your Order-Status" link located at the top of this page
and follow the instructions. Or, Click here to contact your
service representative.
What does "order in process" mean?
"Order in process" indicates that part or all of your order is still being filled.
When all of the items in your order are shipped, the status will change to
"complete." or "shipped"
How will I know if my order is delayed?
We send out email notifications regarding order related issues including problems
with credit card approval and item availability updates.
Does "ships within 24 hours," mean I should expect to receive my order the next day?
The “ships within” language refers to how long it takes to prepare each item for
shipment. The time frames are based upon the availability of each item.
Actual receipt is determined by many other factors, including the shipping method
chosen.
What notifications will I receive regarding my order?
The most frequent email notices we send are to confirm receipt of your order
and to inform you as items in your order are shipped. We also send notifications
about issues such as changes in the expected shipping time frame, problems with
billing, and cancellation notices.
Can I add an item to an existing order?
Our fulfillment process begins immediately after receiving your order.
Therefore, once an order is received it cannot be recalled to add new items.
Check your Order-Status!
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