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We know your
laptop computers/pc/iPod/iPhone/Game Consoles etc.
is precious, and our job is to repair it and ship it back to you
safely. That's why we have a well-organized repair process that leaves
nothing to chance. We make sure you always know exactly where your
unit
is during its repair and exactly what is happening to it.
As soon as we open the box, we log your
laptop computers/pc/iPod/iPhone/Game Consoles etc.
and all its information into our
secure customer relationship management system. This system tracks
your
unit
and the work performed on it through each step of the
repair process.
From the receiving department, your
laptop computers/pc/iPod/iPhone/Game Consoles etc.
is taken to our lab where a technician uses the
latest diagnostic tools to identify the damage and the repairs needed.
The broken parts are then replaced with parts from the extensive Blue Raven
Technology inventory. These parts have been fully tested and are backed by our
Repair Assurance,
which includes our 180-Day Limited Guarantee.
Once repaired, we move your
laptop computers/pc/iPod/iPhone/Game Consoles etc.
to the inspection department where another group of
technicians conduct thorough tests. The quality of the parts and
unit
repair
are all carefully
reviewed.
The
laptop computers/pc/iPod/iPhone/Game Consoles etc.
is then sent to the shipping department where a Blue Raven employee makes sure
your
unit
gets to you safely. The
laptop computers/pc/iPod/iPhone/Game Consoles etc.
is shipped to you, for free, using the
UPS overnight service. Your
unit
will arrive at your door safely, securely
packaged in shipping materials specifically designed for it.
We at Blue Raven believe in standing by our
laptop computers/pc/iPod/iPhone/Game Consoles etc.
repair work. As part of our Repair Assurance, if
you have any further problems with your
unit,
our customer service department will work diligently with you to
resolve them.
While we make every effort to protect the software and information on your
laptop computers/pc/iPod/iPhone/Game Consoles,
we are not responsible for any
data lost during the
repair process. We strongly advise you to make backups before shipping your
unit
for repair.
If you're looking for a trustworthy, credible company to repair your
laptop computers/pc/iPod/iPhone/Game Consoles etc.
fast,
choose Blue Raven.
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