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Privacy

NoteFix respects your privacy.

Our entire repair process is carefully structured to protect your privacy. We limit access to customer information databases, and only employees necessary to the repair process have access to our customers' laptops.

Laptop Data

NoteFix employees do not look at the information stored on your hard drive. The diagnosis and repair process uses only computer memory, or RAM, which does not store information.

  • NoteFix will never sell, rent, or give away your personal information to other companies for any reason.
  • However, when you receive services directly from a third party, such as a shipping company, your personal information is treated in accordance with that service provider's privacy policy, even though you may have purchased the services through NoteFix.

Financial Information

NoteFix uses Secure Sockets Layer (SSL) encryption from VeriSign, Inc. to protect your personal and financial information during online transactions. SSL works by creating a temporary "key" that lets only the recipient and sender of a transmission unscramble information. To anyone between the sender and the receiver, including all the servers that relay this message, the SSL transmission is indecipherable.

We charge your credit card for our services only when we have completed our repair process. If charges appear at any other time, please contact NoteFix customer service.

For your protection, never put your credit card number or other sensitive information in an unencrypted email. In the unlikely event that we suspect your credit card number has been intercepted, we will notify you immediately.

Contact Us

If you have any questions about this privacy statement or the practices of this site, please contact NoteFix at 1-877-20-RAVEN.

 
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